Privacy

At Jade Jungle Resort we are committed to protecting the privacy and confidentiality of the personal information provided by our guests and future guests. This privacy policy outlines how we collect, use, and safeguard your data for marketing and reservation purposes.

Information We Collect:

Reservation Information: When you make a reservation with us, we collect necessary details such as your name, contact information, payment details, and personal preferences. We may also need other personal information such as your birth date, height, weight, passport number etc.

Communication Details: Your interactions with us, including emails, phone calls, and messages, may be stored to ensure quality service and effective communication.

Marketing Preferences: If you opt to receive marketing communications, we collect information about your preferences to tailor our promotional offers and updates accordingly.

How We Use Your Information:

Reservations: Your information is used to process your reservations, manage your personal preferences, make recommendations and ensure a quality experience during your visit to our resort and on excursions and transfers.

Communication: We may use your contact details to communicate important information regarding your reservations, respond to your inquiries,  and request feedback.

Marketing: If you’ve opted in, we use your preferences to send personalized marketing communications, special offers, and updates about our resort’s products, services and events.

Data Protection and Security:

Confidentiality: We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except for the purposes of fulfilling your reservations or if required by law.

Security Measures: We employ industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data Retention: Your information is retained for the duration necessary to fulfill the purposes outlined in this policy or as required by law.

Opt-Out: You can opt out of receiving marketing communications at any time by following the instructions provided in the communication or by contacting us directly.

Data Deletion: You may request the deletion of your personal information unless retention is required by law or for legitimate business purposes.

Policy Updates:

This privacy policy may be updated periodically to reflect changes in our practices. We encourage you to review this policy periodically for any updates.

By using our services and providing your information, you consent to the collection and use of your data as described in this privacy policy.

If you have any questions, please contact us at hello@mineralresorts.com